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Touch Home Renovations

Privacy Policy

Effective Date: November 2025
Last Updated: November 2025

1. Introduction

THR Group Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thrgroup.com.au
, interact with our services, or communicate with us.

By using our website or providing information to us, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and other contact details provided through enquiry or contact forms.

Information you provide when applying for jobs, requesting quotes, or uploading project files.

b. Automatically Collected Information:

Cookies, IP address, browser type, and device data.

Analytics data collected through tools such as Google Analytics and Facebook Pixel to help us understand website traffic and user behavior.

c. Marketing Data:

Preferences and engagement data collected through our website or social media advertising platforms.

3. How We Use Your Information

We use your information to:

Respond to enquiries, bookings, and service requests.

Provide and improve our products and services.

Process payments or send invoices where applicable.

Communicate updates, promotions, or newsletters (you can opt out anytime).

Monitor and analyze website performance and advertising effectiveness.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools (including Facebook Pixel) to personalize your experience and deliver relevant ads. You can manage or disable cookies in your browser settings.

5. Sharing of Information

We do not sell or rent your personal data.
We may share information with:

Service providers assisting in website hosting, analytics, or marketing.

Legal or regulatory authorities if required by law.

All third-party providers are required to handle your data securely and only for the purposes we specify.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

7. Your Rights

You may request to:

Access or correct your personal information.

Withdraw consent or request deletion of your data (subject to legal or contractual obligations).
To make a request, contact us using the details below.

8. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

THR Group Pty Ltd
Melbourne, VIC, Australia
Email: info@thrgroup.com.au

Website: https://thrgroup.com.au

Phone: 1300 031 093